The Anderton Centre reserves the right to change the venue or the activity or to postpone or cancel any trip if we feel water levels or weather conditions on the day of the trip could cause safety issues

 

The Anderton Centre accept bookings either online, by email, telephone or by written letter. Payment can be made by Bank Transfer, Cleared Cheque, Cash or Card. Full payment due no less than 4 weeks in advance.

 

School group activity bookings can be secured with a 20% deposit, and full balance due 6 weeks in advance.

 

All cancellations must be advised by the person who initially made the booking by email, telephone or letter

 

Provisional bookings will be held for 3 weeks, after which if a completed booking form isn’t received, dates will be released.

 

Cancellations incur the following charges:

Loss of non-refundable deposit (usually 20%)

Charged full amount for cancellation within 28 days of the activity date

No loss of deposit on a reduction in participant numbers up to 14 days before the date of the activity. The outstanding balance is adjusted accordingly. The Anderton Centre reserve the right to change this policy without notice for any reason

 

Payment is due on the day of booking an activity unless otherwise arranged. Payment can be made by Bank Transfer, Cleared Cheque, Cash or Card. Card Payments can incur a surcharge of which you are made aware in advance

 

All invoices and outstanding balances are to be paid no later than 30 days from the date of invoice. The Anderton Centre will charge all outstanding accounts at 2.5% interest for every seven days after that.

 

The Anderton Centre reserves the right to make alterations to brochure details or website listings, and any other company documents, before and after any booking has been received and confirmed. Most of these changes will be minor, and in most cases, we will inform you at the earliest opportunity

 

Even though the Anderton Centre carries full Public Liability Insurance, it suggested that participants obtain a personal accident insurance policy that covers them for Adventurous Activity.

 

ALL participants must be made aware that outdoor adventurous activities carry a degree of risk that can include and is not exclusive to death and disablement. Even though the Anderton Centre will manage these risks, there is still a chance that participants may fall into cold, water or exposure to heights and many other potential hazards associated with our activities. Participants will only attend on the understanding that they are aware of these risks and wish to participate of their own free will.

 

 

You agree to honour and abide by the Booking Terms and Conditions and Activity Terms and Conditions as documented by the Anderton Centre. You acknowledge that all the participants in your party are aware of these terms and conditions before the activity date

 

We want you to enjoy your experience in the outdoors to its fullest, if you are dissatisfied with any aspect of the service provided by the Anderton Centre please inform us as soon as possible and we will take appropriate. Alternatively completely please complete our feedback form: https://andertoncentre.co.uk/feedback/

 

Photographs and videos may be taken by Anderton Staff during your activity for marketing purposes. A selection of these will be uploaded to our social media sites for you to review and may be used for other marketing purposes and publications. It is our policy to retain the anonymity of our clients, we therefore never identify any group or person by their name or location.

 

By completing this booking form, or by completing an online booking, you agree to honour and abide by the Booking Terms and Conditions and Activity Terms and Conditions as documented by the Anderton Centre. You acknowledge that all the participants in your party are aware of these terms and conditions before the activity date

 

 

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