Staff wellbeing
Posted on 6th April 2020
Anderton Centre Develop Wellbeing Programme For Visitors And Staff

A fundamental role of our centre is to support the emotional and physical wellbeing of all those who attend. This can take many forms such as encouraging children to become team players, to lead activities and in many cases step out of their comfort zone through a range of indoor and outdoor activities. It can also take the form of professional teams using a range of the centres’ facilities to build confidence and strong leadership skills.

We believe one key element to the success of any organisation, regardless of their size or what they do, is having a strong team that is committed, motivated and healthy. Not only do we provide health and wellbeing as part of our corporate offering, those at the Anderton Centre also undertake the same programmes!

Below is an outline of how we have incorporated wellbeing strategies into the running of the Anderton Centre, across all roles within the organisation, ensuring every employee feels a part of the team and understands and appreciates the important role they play in delivering a successful service.

We hope this gives you an understanding of how dedicated our team is in delivering a friendly, professional and committed services to all of our clients.

‘David Germain, Head of the Centre / CEO at the Anderton Centre, initially discussed his plans and how staff health and wellbeing was an important part of his strategy.

Together we designed a wellbeing programme that met the needs of the organisation and staff with the goal being to improve performance, morale and offer support with any health and wellbeing related issues. This took the shape of delivering a series of health checks for staff, which are personalised, confidential, 1 to 1 sessions, designed to raise awareness of their current health data and how their lifestyle is a significant factor on this data.

These checks are delivered using a health coaching style. where a compassionate and innovative approach is taken, before goals are set to help encourage staff to make positive changes. Follow up checks were conducted 6 months later, to help keep the strategy current and impactful.

Staff were fully engaged in these checks, with common outcomes reported: feeling really supported by the organisation, receiving good advice and support was really helpful, it motivated staff to make positive lifestyle changes, weight loss, blood pressure reduction, improved sleep, less stress and feel more motivated at work, which in turn has a beneficial impact on their relationship with colleagues and customers.

The second phase of the wellbeing strategy was to facilitate some coaching and mentoring programmes for two of the managers at the centre. Both managers benefited significantly from coaching.

The time to consolidate and work through managerial and personal barriers helped staff take a break from day to day duties and focus on their personal development, growth and long term goals.

Both members of staff fed back that they feel much more confident and motivated at work, but from a personal perspective feel much better as a result of the sessions. One of the managers continues to engage with coaching support and reported the following: “I started to develop several worrying physical symptoms such as chest pains, headaches, dizziness and fainting which after 12 months were all diagnosed as stress related.

Thankfully, my manager at the centre intervened and arranged for me to meet Paul. This had a huge impact on my life and health! The coaching sessions have helped me to control and reduce the symptoms and over that last few months my headaches have gone, my dizziness has passed, I haven’t fainted since, and I genuinely feel more motivated and sleep is much better.

Physically my blood pressure reading has reduced from high to a healthy, normal figure. Not only do I feel great in myself, but my family, friends and work colleagues have noticed a change in my behaviour too. They say that they can see the ‘old me’ and staff report finding me more supportive, approachable and motivating. Paul has also helped me manage my team at work more effectively, motivated me to be more active again and ultimately fall back in love with working in the outdoors.”

The next phase of the wellbeing strategy at the centre will be future health checks to maintain the momentum of health and wellbeing as well as some educational workshops for staff on key topics that are pertinent to them.

As an experienced health and wellbeing consultant who has worked in many organisations, I can say that David and his team at the Anderton Centre have a fantastic attitude to the programme. They have engaged fully, maintained an open mind and embraced any opportunities offered to help improve their health and professionally grow. David has a comprehensive understanding of the benefits that a wellbeing programme has on business outcomes and is passionate about supporting his staff to be happy and healthy.”