Lancashire Outdoor Activities Initiative (LOAI) is committed to respecting the privacy rights of patrons, customers, partners and visitors. This privacy notice should be read in conjunction with the Terms and Conditions of Use for the website www.andertoncentre.co.uk.

This privacy notice explains how we collect, use and store information about you. It provides you with details about the types of personal data that we collect, how we use your personal data and the rights you have to control our use of your personal data.  Periodic reviews of this notice will be carried out and we will make you aware of any changes that affect you directly by updating this webpage.

Please consider this privacy notice carefully.  We also recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using our website, you confirm that you have read, understood and agree to this privacy notice in its entirety. If you do not agree to this privacy notice in its entirety, we advise you not to use our website.

Lawful treatment of your personal data helps us maintain your confidence and aids us in the successful delivery of our operations.

Who are we?

Lancashire Outdoor Activities Initiative is an registered charity (registered charity number 1069324  ) Our Head Office is at Anderton Centre, New Road, Anderton, Chorley, Lancashire, PR6 9HG

We respect your right to privacy and will only process personal data you provide to us in accordance with the GDPR 2018, Data Protection Act 2018 and other applicable privacy laws. If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by email info@andertoncentre.co.uk or telephone01257 484 220  .  Further information can be obtained from www.ico.org.uk.

Personal Data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”

When you engage with LOAI we may collect data about you, including personal information, when you use our website and interact with us in any way; including face-to-face, via email, via phone.  Personal information refers to any information that can be used to identify you as an individual, including: name, address, email address, contact number, health and wellbeing (including sensitive data, such as medical conditions), marketing preferences and social media account information.

We may also collect personal data for the purpose of equal opportunities monitoring within LOAI to ensure that we work to challenge discrimination, encourage inclusive practices and work for positive change, in line with our Equality Policy.

The personal data we collect about you will be used (in line with GDPR 2018) for the following purposes:

If you have questions or concerns regarding the above processing please email info@andertoncentre.co.uk or telephone 01257 484 220.

Our legal basis for processing for your personal data:

In addition, we may collect anonymised details about visitors to our website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.

Consent as a basis for processing

Where consent is required for LOAI to process personal data, it must be explicitly given.  Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.

You may withdraw consent at any time by emailing info@andertoncentre.co.uk

Disclosure / Third Party Processing

The information that we collect can be viewed by authorised employees of LOAI and some information may be passed to a select few trusted third parties to:

We may need to pass your personal data on to third parties, where there is a legal obligation to do so.  However, we will not share your information with any other organisations for them to use it for marketing, market research or other commercial purposes, without your consent to do so.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

All of the above requests will be forwarded on should there be a third party involved (as stated in the ‘Disclosure/third party processing’ section) in the processing of your personal data.

16 or Under – We are committed to protect the privacy of children aged 16 or under.  If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.  You can also check our privacy video which is available with this notice on our website.

Retention Period

We will retain your personal information only as long as needed to fulfil the purposes for which it was collected.  We will retain your personal information to comply with our business requirements, legal obligations, resolve disputes, protect our assets and enforce our agreements.

You can request from us details of what information we hold about you and ask us to provide a copy at any time.

If you have signed up to email alerts or newsletters, you can change your preferences or unsubscribe at any time.  Please email info@andertoncentre.co.uk or use the links at the bottom of the email alerts.

Third Party Websites

Our website contains links to other websites operated by third parties.  Please note that this privacy notice applies only to the personal data that LOAI collects through its website.  We cannot be responsible for the practices of third party websites, their privacy policy or the way they collect and handle personal data.

We encourage you to read the privacy notice of any third party websites you visit.

Cookies

Like many other websites, the LOAI website uses cookies.  ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit.  They collect statistical data about your browsing actions and patterns and do not identify you as an individual.  For example, we use cookies to store your country preference.  This helps us to improve our website and deliver a better more personalised service.

For further information about cookies, including how to refuse cookies, please visit: www.allaboutcookies.org

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by LOAI (or third parties as described in the ‘Disclosure/Third Part Processing section above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and LOAI’s data protection representatives / GDPR owner.

The details for each of these contracts are:

The Data Protection Officer, Anderton Centre, New Road, Anderton, Chorley, Lancashire, PR6 9HG

Telephone: 01257 484220 or email www.andertoncentre.co.uk

The Information Commissioner’s Office: https://ico.org.uk/concerns/handling/

More information can be found at www.ico.org.uk

What forms of ID will I need to provide in order to access this?

LOAI accepts the following forms of ID when information on your personal data is requested:

Review of this Notice

Please note that this notice will be reviewed periodically and amended accordingly to conform to any changes in legislation, regulations or guidelines.

This notice was last updated in April 2019.

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