FAQ’s

Q. What experience does Anderton Centre have in working with schools and groups?
A. Anderton Centre has been delivering high-quality residential education programmes to schools for over 20 years. All instruction is given by our team of professionally qualified outdoor instructors supported by our dedicated Centre management team. We constantly review our programmes to ensure we are offering a great quality experience for all of our visitors.

Q. What is included in the package price?
A. Your package price covers: fully supervised centre-based programmes, comfortable accommodation and freshly prepared, healthy meals. Our breakfast, lunch and dinner menus are all created for healthy living. Menus vary day-to-day according to the season but there is always a choice of hot and cold dishes, vegetarian and vegan options and fresh salad or vegetables. Our meals are served in communal dining areas.

Q. Can you cater for a food allergy?
A. Yes, we cater for all types of food allergies and religious food requirements. We ask that you inform our reception team at least 2 weeks prior to your visit to allow our catering team to source the necessary ingredients and produce a suitable menu.

Q. Will children need additional pocket money?
A. All needs will be catered for however, we do have a tuck shop where refreshments and snacks can be purchased.

Q. What accommodation facilities are available?
A. The majority of our bedrooms sleep between 3 to 4 in bunk beds in each room. Sheets, duvets and pillows are provided. All rooms are en-suite.

Q. When is bedtime?
A. Our evening activities typically end around 8.30pm. We suggest a lights-out policy of 10pm but this may vary depending on the age of the group and their teachers’ preferences.

Q. What care is available during the night?
A. Teachers and party leader rooms are located nearby to young people’s dormitories so that they are never too far away in case care is needed. We have an onsite caretaker during all visits who is available until 11pm and on call from 11pm to 7am.

Q. What if my child became homesick?
A. All Anderton Centre staff are trained to take responsibility for the well-being of the children who are in their care. The best way to help children cope with being away from home is to keep them busy taking part in new and exciting activities with new and old friends. If a child was upset or anxious, we would work with the school/party leader to address any concerns and contact the parents or guardians if this was required.

Q. Can you accommodate children with additional needs?
A. Anderton Centre is committed to an inclusive approach and values the involvement of all young people. We support all additional needs students with all of their requirements.

Q. Will our child mix with others from different schools or groups?
A. Our Centre usually has several schools and groups staying at any one time, but children will all stay together throughout the day. Students may meet at lunchtimes or evening down time. Students from different schools never share the same dormitories.

Q. I have another question which isn’t covered above. 
A. Please do not hesitate to contact us should you need any further details or have any other questions. We can be reached on 01257 484220 or email us at info@andertoncentre.co.uk

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